Question 1

Where do you ship?

Accepted Answer

We ship throughout the United States, including Alaska and Hawaii. Standard delivery is 3-6 business days, and orders over $59 ship free within the contiguous U.S.

Question 2

How fast are orders processed?

Accepted Answer

Orders placed before 1:00 PM MT on a business day are typically packed the same day from our Cedar City, Utah facility.

Question 3

Can I return a product?

Accepted Answer

Unopened products in original packaging can be returned within 30 days of delivery. Email return@knovanuture.com with your order number to start a return.

Question 4

Are your products vegan or gluten free?

Accepted Answer

Many are. Each product page lists dietary tags and the full ingredient list, and the label on the product you receive is always the most accurate source.

Question 5

Do you offer subscriptions?

Accepted Answer

Not today. You can reorder in a couple of taps from your account, and we're listening to customers before adding a subscription program.

Question 6

Are these products medical treatments?

Accepted Answer

No. Our products are foods, not medicine. These statements have not been evaluated by the FDA, and our products are not intended to diagnose, treat, cure or prevent any disease.

Question 7

How do I reach a person?

Accepted Answer

Email support@knovanuture.com or call (888) 403-5240, Monday to Friday, 9:00 AM to 5:00 PM MT.

Frequently asked questions